Ghanaians endorse taxation but say information hard to get


Ghanaians endorse taxation and are even willing to pay higher taxes to support the  country’s development, a new Afrobarometer study shows. 

However, a majority of citizens say it is difficult to find out what taxes and fees they are  supposed to pay and how the government uses tax revenues. 

The analysis finds that citizens are more supportive of taxation if they believe the  government is doing a good job of delivering basic services. But many citizens also express mistrust of tax authorities and see widespread corruption among tax officials. 

In its 2021 budget statement, the government introduced new taxes, including a 1%  COVID-19 levy added to the VAT and a 1% addition to the National Health Insurance  Levy (NHIL). 

Key findings 

Eight out of 10 citizens (79%) say that tax authorities always have the right to collect  taxes. Fewer than two out of 10 (15%) disagree (Figure 1). 

A large majority (72%) are willing to pay more in taxes to help finance the country’s  development from domestic resources rather than through external loans (Figure 2). 

Citizens who think the government is doing a good job of improving basic health  services, addressing educational needs, providing water and sanitation services,  maintaining roads and bridges, and providing a reliable supply of electricity are 6-8  percentage points more likely to endorse its right to collect taxes (Figure 3).  

But large majorities say it’s difficult to find out what taxes they’re supposed to pay  (61%) and how the government uses tax revenues (70%) (Figure 4). 

Only four in 10 citizens (39%) say they trust the tax authorities “somewhat” or “a lot.”  More than eight in 10 (84%) think at least “some” tax officials are corrupt, including  one-third (34%) who think that “most” or “all” are involved in graft. 

Afrobarometer surveys 

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Afrobarometer is a pan-African, nonpartisan survey research network that provides reliable  data on Africans’ experiences and evaluations democracy, governance, and quality of life.  Seven rounds of surveys were completed in up to 38 countries between 1999 and 2018.  Round 8 surveys in 2019/2021 are currently underway. Afrobarometer conducts face-to-face  interviews in the language of the respondent’s choice with nationally representative  samples. 

The Afrobarometer team in Ghana, led by the Ghana Center for Democratic Development  (CDD-Ghana), interviewed 2,400 adult Ghanaians between 16 September and 3 October  2019. A sample of this size yields country-level results with a margin of error of +/-2 percentage points at a 95% confidence level. Previous surveys were conducted in Ghana in  1999, 2002, 2005, 2008, 2012, 2014, and 2017. 


Figure 1: Views on legitimacy of taxation | Ghana | 2019 


80% 60% 40% 20% 0% 




Agree/Strongly agree that tax authorities have the right to make people pay taxes 

Disagree/Strongly disagree 

Neither/Don’t know/Refused 

Respondents were asked: For each of the following statements, please tell me whether you disagree or  agree: The tax authorities always have the right to make people pay taxes? 

Figure 2: Willingness to pay more taxes to finance development | Ghana | 2019 

10% Willing to pay more taxes 

to finance country’s 

development from own 



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Prefer to use external loans 

Agree with neither/Don’t know/Refused

Respondents were asked: Which of the following statements is closest to your view?  Statement 1: It is important that as an independent nation, we finance development from our own  resources, even if it means paying more taxes. 

Statement 2: We should use external loans for the development of the country, even if it increases our  indebtedness to foreign countries and institutions. 

(% who “agree” or “agree very strongly” with each statement) 

Figure 3: Government has right to collect taxes, by assessment of government  provision of basic services | Ghana | 2019  

If govt seen as performing well in … 

If govt seen as performing badly in … 

Improving basic health services 

Addressing educational needs 

Providing water/sanitation 

74% 74% 

82% 81% 82% 


Maintaining roads and 




Providing electricity 

Respondents were asked: 




0% 20% 40% 60% 80% 100% % who say government has right to collect taxes 

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How well or badly would you say the current government is handling the following matters, or haven’t  you heard enough to say? (% who say “fairly well” or “very well” vs. % who say “fairly badly” or “very  badly”)  

For each of the following statements, please tell me whether you disagree or agree: The tax authorities  always have the right to make people pay taxes? (% who “agree” or “strongly agree”) 

Figure 4: Access to information on taxes | Ghana | 2019 



60% 40% 20% 0% 

61% 70% 22% 15% 

Finding out what taxes or fees to pay 

Finding out how government uses tax revenues 

Easy/Very easy Difficult/Very difficult

Respondents were asked: Based on your experience, how easy or difficult is it to do each of the  following: To find out what taxes and fees you are supposed to pay to the government? To find out  how government uses the revenues from people’s taxes and fees? 

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